Delivery Information

SHOP

Happy Bubble delivers within Dubai from 10am - 5pm, 7 days a week. Orders placed are only for next day delivery with the allotted date and time selected by you on our website. All orders from our shop include the delivery fees. Shop deliveries are only made in Dubai with our company car.

Orders will be made only to one delivery address. For orders that require re-routing or payment pick up they will also incur an additional AED30 delivery. 

Once your order has been placed with the chosen day and time slot, you must be available to receive your delivery. If we arrive at the location and the recipient is not available, the balloons will be taken back to our studio and can be collected from our studio at a later time. We will not leave the balloons unattended.

If you have any special delivery instructions please leave them in the "delivery instructions" box whilst you are checking out.  

BESPOKE

Our bespoke option is for larger decorations for events that require design input. Once you have selected the items from our bespoke section and submitted your quote, our team will get in touch with you to confirm availability and further details.

For orders in Sharjah & Ajman, there is a minimum order charge of AED 350 and extra delivery charge & setup charge of AED 150.Once your quote is submitted and we check our availability we can confirm your date with the appropriate timings.

For orders in Abu Dhabi, there is a minimum order charge of AED 1,500 and extra AED350 delivery & setup charge. Once your quote is submitted and we check our availability we can confirm your date with the appropriate timings.

 

Returns and Refunds

We always ensure that our balloons are delivered and handed over to you in good condition. Due to the nature of our balloon products, balloon items cannot be returned for a refund if it has already been delivered in good condition.

If you are not happy with any part of our service, please contact us via email at hello@happybubbleballoons.com

 

Cancellation

SHOP

We can cancel any order 24 hours before the requested delivery time. please just email or call us and let us know.  Please allow for up to 45days for the refund transfer to be completed. 

BESPOKE

A full refund can be provided if cancellation is made 4 days before the event. 

If cancellation is made within 3 days (72hours) of your event day, 25% of your total invoice will be retained. 

No refund will be provided if the event is cancelled on the day.